Your contract is with Swim on the Wild Side Ltd a company registered in England with Company Registration Number 9961759 and having its registered office at Sunny Grove, Millbeck, Keswick, Cumbria CA12 4PS.
Swim on the Wild Side Ltd agrees to provide all services offered on this website subject to the following terms and conditions. All terms and conditions are accepted by all the participants once a deposit is made.
All tours and prices are subject to change and availability.
For all Day and Half Day tours, payment in full is required upon confirmation of a booking, of which £25.00 is regarded as a non-refundable deposit after 14 days. Swim on the Wild Side Ltd cannot confirm any booking until payment is received in full and reserves the right to cancel any reservation for which the total price has not been paid by the date due in which case the deposit will be forfeited.
Tours such as The Great Lakes Swim Tour, The BREXIT Challenge and others, out with the Day and Half Day Tours, will have their own deposits set, determined by the overall cost of the tour and will be explained in full by email beforehand.
All holidays should be paid for by sterling cheque or bank transfer in GBP sterling (£). All bank charges are the clients responsibility and must be settled, in full, when making payment.
Swim tour prices quoted are subject to adjustment prior to full payment in the event of changes in VAT, fuel prices, exchange rates or hotel changes. Prices are quoted based on a quoted number of people, any change in the number of people may affect the price.
Swim on the Wild Side Ltd reserves the right to make minor adjustments to the itinerary and reserves the right to cancel any holiday prior to start (departure). In the event of Swim on the Wild Side Ltd cancelling a holiday, all payments including deposit will be refunded in full.
Cancellations due to any reason are only effective on receipt of written notification and in such instances, from time of booking up to 61 days prior to commencement of tour the full deposit is forfeited.
If the cancellation is made 60 days or less to commencement of tour, the following charges will apply to recover holiday costs:
≥60 days prior to commencement of tour: the full deposit will be forfeited
30-59 days prior to commencement of tour: 70% of the holiday cost will be forfeited outwith the forfeited £25.00 deposit
29 days or less prior to commencement of tour: 100% of the tour holiday will be forfeited
Not turning up: 100% of the holiday cost will be forfeited.
We insist all clients to take out adequate insurance against all possible risks including medical, personal injury, death, loss of baggage, theft etc.
Once the holiday has commenced, refunds will not be made for unused or partially used portions of the booked itinerary.
Visa and immunisation requirements vary from country to country and up-to date information should be obtained from your local health department and consulate. It is the responsibility of the visitor to ensure that they have a valid passport and the correct visas and that they have the required vaccinations to gain entry to any country, which they are intending to visit.
We highly recommend that travellers check health regulations with their General Practitioner well in advance of departure.
Prices do not include flights & airport taxes, fuel, telephone calls, laundry, or any sightseeing or entertainment arrangements not specified in the itinerary. All meals, drinks, equipment hire, or any other personal items are not included unless specified when booking.
Should travel documents (itineraries, vouchers, brochures etc.) of any kind be couriered or mailed to clients, the client will incur any costs.
It is the responsibility of the client/traveller to ensure that they are able to meet any departure times for flights.
Arrival delays and lost baggage charges are beyond our control. We are therefore not responsible for associated delays or costs.
Swim on the Wild Side Ltd, its operators of the holiday and/or suppliers of services act only as agents in regard to swimming, accommodation, entertainment and travel arrangements, whether by plane, sea, car, train or motor coach and therefore Swim on the Wild Side Ltd assume no liability for injury, damage, loss, accident, delay, war, revolt, or other civil uprising, other military action, strikes or any Act of God occurring in the destination of the Holiday or through passage, or for any reason whatsoever, or through the acts or default of any company or persons engaged in conveying the passengers or in carrying out arrangement of the holiday. They cannot accept any responsibility for losses or additional expenses due to delay or changes in air schedules or other causes. Swim on the Wild Side Ltd may not be held responsible for any theft, loss or damage to baggage, hired vehicles, hired equipment or other items or personal effects during the tour program. Once deposit is made all of the above conditions will be deemed as accepted by the client(s).
Please be aware that during your participation in this holiday, certain risks and dangers may arise including but not limited to the hazards of travel by boat, train, automobile, aircraft or other means of conveyance, the forces of nature, and political unrest. Also be aware and clearly understand that Swim on the Wild Side Ltd will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. It is understood that Swim on the Wild Side Ltd will use all reasonable efforts to ensure that all adequate measures are taken to avoid such occurrences. By acceptance and payment of the Swim on the Wild Side Ltd holiday you are a voluntary participant in these activities with the knowledge of the dangers involved and hereby agree to accept any risks. As Lawful consideration for the agreement with Swim on the Wild Side Ltd to participate in such trips and activities, you hereby agree that you will not make a claim against Swim on the Wild Side Ltd and its employees or Agents for all claim actions and demands you may have for bodily injury, death or property damage arising from your participation in a holiday. Acceptance of the Holiday Contract will serve as the release of Liability and Assumption of Risk Agreement. This agreement is binding on your heirs, legal representative and assigns. If any portion is unenforceable, the remaining portions shall remain in full force and effect.
Your access to and use of Swim on the Wild Side Ltd (swimwildside.com) ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
Swim on the Wild Side Ltd (swimwildside.com) reserves the right to:
3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Swim on the Wild Side Ltd (swimwildside.com) shall not be liable to you for any such change or removal; and
3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
5.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Swim on the Wild Side Ltd (swimwildside.com) or otherwise used by Swim on the Wild Side Ltd (swimwildside.com) as permitted by law.
5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
6.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2 To the extent permitted by law, Swim on the Wild Side Ltd (swimwildside.com) will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.3 Swim on the Wild Side Ltd (swimwildside.com) makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Swim on the Wild Side Ltd (swimwildside.com) for death or personal injury as a result of the negligence of Swim on the Wild Side Ltd (swimwildside.com) that of its employees or agents.
You agree to indemnify and hold Swim on the Wild Side Ltd (swimwildside.com) and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Swim on the Wild Side Ltd (swimwildside.com) arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.
Swim on the Wild Side values your privacy and is dedicated to protecting your personal information and providing you with a notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use, and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online, or otherwise. For example, this information may be collected when you contact us for customer support.
We collect and retain the personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.
We may collect and store anonymous demographic information (such as your postcode, gender, and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers, and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.
We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times, and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes, and improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers, and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.
We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.
The Websites use “cookies” for such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files that are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without them and your experience on our Websites may be hindered.
We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address, or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt out.
To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.
Telephone Recording and Monitoring
To ensure Swim on the Wild Side customers receive quality service, Swim on the Wild Side selects phone calls for recording and/or monitoring. These calls, between Swim on the Wild Side customers (or potential customers) and employees, are evaluated by Swim on the Wild Side representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Swim on the Wild Side creating an account with Swim on the Wild Side, or by otherwise utilising any Swim on the Wild Side products or services, you hereby consent to any such call recording and/or monitoring.
From time to time, Swim on the Wild Side may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by Swim on the Wild Side and/or its affiliates. If you do not want to receive emails from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receive communications from us electronically and all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account-related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or another message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.
Protection of Swim on the Wild Side and Others
We may release account and other personal information when we are required to do so by law, court order, subpoena, or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of Swim on the Wild Side, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than Swim on the Wild Side, Swim on the Wild Side has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.
We keep information only for as long as we need it to provide you services, manage our business, or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer and to be sure to sign off when you are finished using a shared computer.
Swim on the Wild Side is the Lake District's only swimming holiday operator offering fully coached activities with a qualified and experienced coach.
All of our swims are fully risk assessed, insured and we abide by the strict environmental rules laid down by the Lake District National Park, following the 'Ditch the Hitchers' campaign.
Want to make a booking? We’ll be happy to devise a schedule to fit your plans where possible just click here to visit our calendar.
Need more information? Dive into our Any Questions page here.